Why has this happened?
The challenges and pressures faced by the Primary Health Care sector are well publicised.  In smaller urban and rural areas it is challenging to provide care with limited resources.  The merging of our Nelson City and Titoki teams into a single entity will allow us to better support our staff and meet the needs of all our patients. 

South Link Health as owner of Nelson City and Titoki Medical Centres is strongly committed to ensuring we have well supported staff.  As a not-for-profit organisation our focus is on delivering high quality patient care and maintaining the sustainability of general practice.

Will I still be able to see my same Doctor or Nurse?
You can continue to see the clinicians you have seen in the past, however if there is availability at Nelson or Titoki you may be offered an opportunity to see a different Clinician in our other Practice.

Where is Nelson City Medical Centre – Nelson?
We’re at 125 Collingwood Street.  Click here to see our exact location on a map.

Where is Nelson City Medical Centre – Titoki?
We’re at 44 Waimea Road. Click here to see our exact location on a map.

If I come to an appointment at the other Practice will they have my records?
Yes, all your health records and information are being merged into the Nelson City Medical Centre database.

Are you changing/increasing the fees?
The fees for a Doctor consult are unchanged, except for 14-17 year olds currently enrolled with Nelson City who will pay $3.00 more.  There is no fee change for patients currently enrolled with Titoki Medical.  Check out our Fees here.

Can I access Manage My Health?
Manage My Health will be unavailable from 3pm Friday 23rd February until 8.30am Tuesday 27th February.  You will not be able to book any appointments, request repeat prescriptions or send secure messages during this time.